Frequently Asked Questions
Everything you need to know about your Aghanoor luxury shopping experience.
How can I track my international order?
Once your order is dispatched, you will receive a tracking number via email. You can use this number on our carrier's website to monitor your shipment's progress in real-time.
What is your return and exchange policy?
We accept returns on unworn items with original tags within 14 days of delivery. Please note that customized or stitched outfits are non-returnable unless they arrive damaged.
Do you offer custom sizing for your collections?
Yes, we provide custom stitching services for most of our formal and bridal collections. You can select the 'Custom Size' option on the product page and provide your specific measurements.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers for international orders.
How long does shipping usually take?
Standard international shipping typically takes 7-10 business days. For custom-stitched orders, please allow an additional 3-4 weeks for tailoring and quality checks.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to professional lighting and different screen resolutions, slight color variations may occur.